On 6 December 2013 I received a review letter (dated 25 November 2013) from 1st for Women, regarding my annual policy update. The reason for the increase of my premium was given as inflation in the repairs and service industry. The premium was increased by 40.72% should I wish to continue with my ...
I had a policy with them which I wanted to improve and one of the questions was have I ever been depressed and I said YES as that was what I thought to have been the case, they wanted a report from my doctor who said there is none he can give them as what I had was never depression but these people ...
So its taken me more than 2 months to obtain a quote from Bonitas to add my mom as a beneficiary. everytime there is a waiting period, they would send me emails and i would reply asking a simple question (what is the late joiner fee) then i have to wait 3 days for a response. i call them every ...
On Friday last week I was promised by Darryl from the claims department that he would request Rina from underwriting to contact me urgently to discuss a report. After calling in to the call center and requesting the intervention of a manager - Rina finally got hold of me today and admitted that ...
Kim and his team are very efficient in their communication with their clients. We finalised our policy in no time and received the policy documents immediately after the call was concluded. Thanks Tshepiso Sibiya and Kim Peel for your great customer service! ...