I sent an email to the Foschini Group's customer service email address on their website and have received absolutely no feedback from them. Why does one have to resort to this to elicit a response from retailers. They are quite happy to take your money and overbearing in-store to assist you, but as ...
I was promised a response regarding my @home complaint on Hellopeter and on the Foschini Group Facebook Page. I still have not received any call - NO effort has been made to contact me. I decided to contact them myself and first dealt with a call centre agent that PUT THE PHONE DOWN IN MY EAR! I ...
06/03/2013 received a phone calls for late payment for my account, I explained that I'd made the payment on the 05/03/2013. I faxed proof of payment ATT: Charlene, 11/03/2013 received another call with same inquiry I explained again about payment and faxed the proof of payment ATT: Nasheeta on ...
I called on Monday morning the 11th of March 2013 and spoke to (Vuyisa) ref number for call 03132222A my request was simple - please email me a settlement letter as I want to settle my American Swiss account in full. I called on Wednesday 13th of March 2013 and spoke to Kenneth (no ref number. I ...
I have been one of the happiest clients within the umbrella of The Foschini Group, until I was introduced to the Top-up package by One2one department. The Top-up package was linked to my mobile number at 10h46 on Monday of 04 March 2013, since then I lost mail functionality on my blackberry and, ...