I called into the contact centre on Friday past. The entire experience was amazing. A well done to budget for people like Brent and to an extent the training you guys do there. He helped me without any isues and his attitude was absolutely amazing. It was a pleasure to have had an interaction with ...
Hi I opened my FNB platinum accounts telephonically on 2 November and ordered my iPad on the same day. After numerous calls from MY side (I honestly don't have the time to detail all my calls and interactions) I have received nothing but poor excuses and have had no concrete feedback as to when the ...
Good day, I am extremely irate at being transfered to numerous consultants who just cannot help me. I took out a cell c contract in December on condition I can port my number. I was informed I could port my number only once I receive the phone. I receive my cellphone today after 3 weeks and contact ...
A Unknown Direct Debit went of my account a few times a month. Apparently it was a system failure or upgrade, there mistake, asked them to cancel it on July 2012. The next month it went off again a few times, so i hade to cancel again and was told i will wait 9 to 29 days for my money. Obviously ...