I have recently stayed at the Sun City Vacation club unit 138, the first poor service levels started from a request of an early check in as we arrived at the resort at 12.30 as my husband was playing golf at the Lost city, I was told that I needed to wait as the units are not ready so together with ...
We booked in to the Vacation Club on 8/11/2013. We were all very happy/excited and could not wait for the weekend to begin. This was very short lived as there were a number of points that was very disappointing. Firstly, we had no housekeeping items in our unit and the unit was still dirty with ...
After complaining in January for not being allowed to book the VC for the period 2 - 13 December 2013 and eventually being allowed to book for 2 - 9 december 2013 only and confirmed, Central Reservations send an email notification today 2013/03/20 that the Reservation has been cancelled due to ...
I checked into unit 224 of the Vacation Club on Friday afternoon (7 Dec 2012). The water pressure in all the taps was very low. We called maintenance on Friday evening and they said that there was no issue. I called again on Saturday and Owen, from maintenance, saw the problem first hand and said ...