When I get bad service I use this format to expose the culprits. When a supplier does well, I should sing their praises, Well I'm singing the praises of Whirlpool. I purchased a combination gas / electric hob from a distributor and the ignition mechanism had an intermittent fault. A technician was ...
The following is factual: 1. I have been subscriber of DSTV since Jan 2011 2. It was the Premium package. Subs R625.00 plus Access R70 = R690. 3. Payment was paid-up till 4 Jan 2014. 4. On 2 Jan 2014, on DSTV Self Service website, I changed to Dstv Extra. Subs R380.00 5. On 2 Jan 2014, I sent email ...
I signed up with Openweb as my ISP on 01 Jan 2014. My connection was not activated until the evening of 03 Jan. No tech help was available. Call centre promised a technician would get back to me. No one did. Thereafter I was unable to get a decent connection and could only get speed averaging a ...
I relocated from Durban to Jhb, tried informing Telkom of this. NEVER got through to their customer care line, and tried several times per day, on average waiting for 45 min. I obviously then had to go in physically to one of their stores to inform them of this. Standing in Q's, waiting, yet again. ...
This is infuriating. I've been with Axxess for years now, and it pains me to write this report, as they are usually good about what they do. I suppose they've become too big and now lack in customer service. Every 1st of every month I got billed for that month's ADSL and line rental (which ...
THANK YOU SO MUCH TO STANDARD BANK AND RAEESA SADAN FOR HER EXCELLENT CUSTOMER SERVICE AND SUPPORT. SHE HAS GONE THE EXTRA MILE FOR HER CUSTOMERS AND WE REALLY APPRECIATE ALL THAT SHE DOES FOR US. IT IS GREAT KNOWING STANDARD BANK HAS SUCH EXCELLENT PEOPLE WHOM WE CAN RELY ON. THANKS AGAIN RAEESA. ...