This complain is regarding case number: 6573950 On the 10th of May I upgraded my contract with Telkom Mobile from a Blackberry to the new Samsung S3 Mini on Smart Plan 100. The special advertised at the time was R268 for the phone and contract (excl CLI presentation). The recurring monthly fees in ...
Cell C iFix and the Istore have told me my BRAND NEW iPhone should be covered by the warranty and that it has a factory fault whist YOUR REPAIRS department are very quick to say its due to negligence (WITH NO EVIDENCE WHATSOEVER!!) and the screen is cracked!!! And i must just pay 3000 for the ...
Since the response I received on HelloPeter, dated 17:05:43 Wed 14 Aug 13, by the Edcon Team related to my Samsung Ativ S (Winter Melt Down) deal query, I have yet to receive an update on REF: 1408130322/GO. I have also requested details by email (CRM:0014728) to Edcon, to which I also had not ...
I went to Game in Somerset Mall today to purchase a bicycle. A salesperson by the name of Junaid assisted me in finding the right size bicycle. He then carried the box to the till on his shoulder and then still went to get me a trolley to put the box in. Excellent service and a great attitude ...
On Sunday we bought a duvet - spent R2350 at Somerset mall. Today I went back to get a second duvet at R1600. They didn't have stock at Somerset Mall and offered to bring one in from another branch but I had to pay the R 50 courier charge between branches. Are you for real??!! I must pay an inter ...
I need 10 pages, however the long and the short is that I have tried to port for at least 1 month. Canceled contract at branch- was incorrectly logged. Then phoned call centre- this query was sent to incorrect department. I have phoned call centre 15 times in the last 3 days. Two days ago someone ...