I cancelled my MTN contract in December after receiving an exorbitant bill and now in January I have received another exorbitant bill and I haven't been using any data. I also requested a break down of billing costs to look into the December bill but I have received no feedback at all. ...
Good day, I have been trying to cancel my MTN contract (0837922859). After several attempts via email/phone and the MTN active complaints service, I have not even got a response from MTN. Pathetic! ...
I have been trying to get a response via landline, mobile and email for the past 4 days. I have a billing query that I dispute. The account is completely wrong and does not reflect my calls or data usage! I am of the opinion that MTN is disrespectful to me since I delayed a payment. How can a ...
I have 3 major complaints with MTN since the combining of MTNSP with MTN. 1. I cannot register or access my contract page. I have phoned and e-mailed numerous times and have been told they would delete all profiles so I can start from new. This has never happened. 2. I had over R1700-00 in credit ...
Hi, I my phone was suspended and I phoned the call center, they said they will deduct money from my bank account and my phones will be on at 12 pm, after 2 pm it was still not on. So because I am suspended service I used the Webportal chat. Mr Stephen Pelle sorted out my problem in no time and even ...
Checking my balances on my account from one day to the next over 300mb of data just disappeared with my phone only logging about 5mb of usage. Log the query get told will take up to 20 working days to investigate. Never get any feedback after a month and a half decided to try my luck to see if it ...