Last year I wrote a compliment to one of your call centre agents as she provided good service on a claim - I however should have waited untill my phone was fixed and in my possession before I did so. Received my phone but then it was totally broken, so after a few fights my MTN handset was replaced ...
I attempted to downgrade my account to a cheaper one. The system immediately billed be for the new downgraded contract and allocated the bandwidth which should only arrive the following month. I contacted Eugen Klopper over live chat and he advised me that I was incorrect and all this only applies ...
I found out i was pregnant a month before i joined the medical aid but new that it's a pre existing condition so i did not mention it seeing as i paid all consultations etc. privately. On Saturday i was immediately admited to hospital due to severe bladder infection and nothing to do with my ...
Parcel still not delivered From: Pretoria CustomerService [Email Removed] Sent: 19 September 2013 12:05 PM To: Subject: RE: parce from jhb to pta Hi Apologies for the delay, like i explained telephonically our Johannesburg branch services the area for next day, parcel will be received in Pretoria ...
In spite of creating a user profile with NO marketing communications send to me at all, JunkMail constantly sends me SMS reminders of 'Post FreeAds on JunkMail'. This spamming sms'se have changed my mind of using JunkMail ever again and have delete my user profile on their website. Guess what? I'm ...
I'm busy acquiring a new vehicle, Gary was one of the many who phoned offering a better quote. Was rather late in the day when he phoned but he was still upbeat and friendly. He gave me time to decide and phoned me back as agreed. I work as a paramedic, that morning Gary phoned me back numerous ...