I have been trying all morning to get through to pre-authorisation, but i have not been successful. My son needs to go for a procedure urgently and he has been scheduled to go to hospital on Wednesday. The rules of the medical aid indicate that I need preauthorisation for this procedure. But what ...
I have been struggling this year with a recurring abscess and have seen 3 different dentists and had 3 root canal treatments and eventually have been referred to a maxillo-facial surgeon who informed me that I have to have an apicectomy which Discovery have informed me is covered under my plan but ...
I am totally disgusted at the complete lack of service we have received from Fedhealth's hospital pre-authorisations department. My husband has to undergo cataract extraction surgery on Tuesday the 8th of October at the Johannesburg Eye Hospital. I was totally shocked and appalled when I received a ...
DISCOVERY JUST ME OFF FOR THE LAST TIME WITH THEIR PATHETIC SERVICE, INCOMPETENT STAFF AND STUPID RULES. My daughter suffers from a very rare blood disease. We now got the medication she desperately needed but in order to see if this medication will work and if she responds to it she has to be ...