Orded 1 Samsung Smartphone. Was told 24-48 hours for delivery. I paid the invoice in full including shipping charges After 5 days I was told to contact the courier company to pay Customs fees and duties. I decided to pay this amount after being told that I would be refunded the full amount. After ...
I placed an order on the 19 September 2013 and never recieved it yet (over 30 days). however this is not a complaint regarding the order - i would like to cancel and receive my refund. i have wasted enough money calling the customer care to find out whats happening with my order and feel someone ...
[URL Removed] Well been 7 days already since my last complaint. To date I was assisted by the VodaShop Gateway (Shop G278), at least I found one person @ Vodacom with great people skills and customer service skills, Thank you Neeraj. But alas, Neeraj could not resolve my Vodacom woes, though he ...
I am highly disgusted in the communication skills, My mom and I have been on the phone with Vodacom for 2 hours and nothing has been sorted out, and I got my S4 two weeks ago and now I had to send it in because the software went and wont have a phone for 2 weeks and I have to pay for the phone ...
I was busy purchasing the 3T hdd that was advertised for 1 day ony. While processing the payment was taken into the main screen again with a message "out of stock". I want this product at the price advertised. I called your customer care line and was directed by your consultant to dial ...
I ported my prepaid number to Vodacom to my dismay it was a standard simcard, not a micro sim. So I informed Vodacom, I was told this will happen within 24 hours, THAT NEVER HAPPENED. So again I contacted Vodacom, was told that my query has been escalated to a sales administrator, that was @ 10am ...