This is not the first time I've been helped by Shane. He is an extremely friendly guy, who assists where he can & resolves issues very efficiently. He is very helpful. I wouldn't mind speaking to Shane every time I had to phone MiWay. ...
When calling in, to place an order: I had to repeat myself more than twice to the lady on the phone and even then they got my name, address and order wrong. How can you have people who cant even understand people answering your phone calls??? ...
I contacted the service provider on Friday to get a confirmation of cover letter and Katlego was efficient, she managed to resolve th issue a matter of minutes where as the prvious agent could not even assist me, and eventually send to me wrong information. On Monday the 22 April 2013, I again ...
I'm complaining about the poor service levels at the acer call centre dept and managers at the place are not very helpful, I'm very upset about the poor level of service I received from both manager and cell centre agent who gave me too different stories for the same problem. As I always use acer, ...
Good Day. My phone was booked in for repairs on Saturday 06 April 2013 at Vodaworld in Midrand, I recieved sms from Vodacom on the progress I just made an enquiry on how far the progress is and I got told that the handset was booked under non warranty and thats why I didnot get a loan unit. How can ...
I needed my policy information and krystal helped me with in a matter of seconds and she sorted out all my equiries. very happy with the service ...