I called into FNB loans department to ask them to change my debit order to the 1st day of every month instead of 28th day of every month. The call centre agent i spoke to gave me her email address and said i have to send a payslip showing that i get paid at the end of the month so that they can ...
I had some issues with Nedbank. After a major head ache, Karen Venter from the Loans department assisted me. She understood what I needed and she assisted me. I wish all the banks can have a person that actually listens to the client. Thank you Karen. ...
I called this morning to change a DATE of a debit order for my loan account. One would think something like this would be quite easy to do telephonically. I was shocked when i was told my EMPLOYERS had to send the request in writing to change the date as i do not have a primary account with FNB. At ...
Thanks for prompt service on my queries. I must say very hulpful & friendly. WIll use Ecfinance again. Keep up the good service ...
Hi All, I would just like to say how impressed I am with the efficient service I received from ECfinance, with a day my loan was approved and sorted. Documents were sent and I had the most prompt response regarding my loan. I highly recommended anyone to use ecfinance when you need help fast. ...
Since November 2012 I have been getting call for my debit order not being honoured. But on my statement there never reflects a debit order going off. Today I got a call again from them telling me that U still have not paid my February payment. I have emailed the proof of payment on 15 March 2013 as ...