I received a standard response email from Sean de Necker, Executive Service Support, in August last year in response to my compliant about not receiving bank statements for 6 months. He assured me that the branch manger would contact me and the problem will be resolved. Nothing has been resolved. A ...
I sent a parcel to my son overnight and it took 2 days to get there. I filled out a complaints form and faxed it to Walter on the 18/01 - I have also phoned Walter numerous times and left messages - but he has not phoned me back. I have e mailed my complaint to speed services and faxed it to them ...
I found this highly offensive!! I do realize that it was pensioners day. I have since had a good look in the mirror since then and I do NOT!! see the face of a 60 year old woman staring back at me. I suggest that your staff do NOT ask but WAIT until a pensioner produces their pension card. A woman ...
Just want to say we went to this branch for the first time this weekend after moving to the area and I have to say was a very pleasant experience. The staff and management are very polite and efficient and the food was absolute awesome. I can clearly see why the place was so busy and people were ...
I paid up front for 50 Mens vests to be made according to my specs. Two weeks later she sends me a proof of what I wanted done. The sample vest that was shown to me by the rep (who has since left the company) was not the one that was sent to me. I phoned and mailed Nirusha Naicker numerous times ...
I posted a parcel overnight to Port Alfred from Kloof post office - counter to door - I paid over R150, 00 and my parcel was not delivered till 11.00am on the Wednesday. I was told an untrue story by Siphiso and then told by Nomasazi that the truck broke down and my parcel was never sent! I have ...