I took Outsurance up on their challenge to beat my insurance cost or pay me R400. They could not match the quote and I have never been paid the R400 almost 10 MONTHS later! I find this absolutely unacceptable and get extremely agitated every time I hear the false advertising on the radio! ...
As per my previous complaint, I was contacted by SAU, but with no help whatsoever.. I had no response from SAU until my complaint was lodged, to which SAU called me. My TP claim was lodged at the same time as that of the insured. To date the insured's claim has still not been finalized, as my claim ...
On 28/10/2013, I received a text message from Standard Bank advising that my home loan account was in arrear and that I should effect payment to avoid legal action. I immediately contacted the home loans call centre advising that this message was incorrect. I was advised that the message was sent ...
My cellphone was last weekend, which left me feeling very upset. I put a claim in with Discovery Insure on Monday morning and by Tuesday morning I had a brand new replacement phone delivered to my door. The claims handler Ernestina Ramorula was particularly helpful and showed me a great deal of ...
My car was written off but yet I have been charged the full amount for insurance as well as car instalment as usual. the agreement was they will settle the account with the bank and I was not going to be charged for any of those this month. I have submitted all they requested registration doc, ...
I bought a HP G7 Laptop on the 18 August 2012, Used it for 3 Months and the laptop started giving problems. Sent it into HP repair center to get it fixed under warranty and received it back, 2 months after that it gave the same problem again, sent it in got repaired and 2 months after that the same ...