Thank you Ronald for going the extra mile in getting our claims approved and refunds paid. After going through a lot of trouble in the past with One Plan regarding claims, you definitely are the silver lining around that very dark cloud that we have to face every time claims need to be processed. ...
Last week I got a phonecall to upgrade my account from an Achiever to a Prestige Account. I asked all the standard questions and since I have been a loyal customer for more than 20 years I said that would be great and they told me I would be informed when my new cards were ready to be collected. ...
I have a LG - LOGIC TOP LOADER WASHING MACHINE. I need a part on the machine and phoned the customer service no whereby choose the option 2. i have been holding for more than 10 min without even answering. Then i phoned again choosing another option - someone picked up and as soon as i explained ...
I am aware of my Nedbank account being in arrears but for Nedbank to hand my account over to a debt collector company (DMC Collectors) and still debiting my bank account for loan payments is unacceptable. Nedbank personal loans did debt order transactions on my account with out my acknowledgment ...
Thank you TuffStuff for sorting out my burglary claim earlier this month. Especially for making arrangements with the assessor to meet me at 6am on a weekday... That made things so much easier for me. The best of the best! ...
I applied for a Credit Customer Assist facility on the 7 March 2013 due to my financial challenges requesting for consolidation. I was advised that my application will take 15 days to be processed and the manager will call me to advise of the outcome. The manager did not call after tat has expired ...