I have been trying to sort out my my lights and water bills for the past year..not only do I get wrongly charged, but I do not receive my bills every month. Tried calling the customer care line of City of JHB... But OFCOURSE these people are as useless as this municipality... I cannot believe we ...
We were impressed by what the Holiday Club could offer us. We have paid our deposit (in cash) in good faith, not to mention the monthly levies that are paid via debit order, on time EVERY month. Unfortunately, only once you want to start going on holiday you realise that they're NOTHING what ...
My phone was sent for repairs in the beginning of April and my accout was not up to date. I was not told that the phone will not be rapaired for just one overdue month, I only found out when I made a call to enquire. I then paid an overdue amount and was told to phone after three days of which i ...
Today 23/5/13, in the morning there was a message on my tv screen saying i should make a payment same day, but just before 8h00 i was disconnected even though there was a R55.00 credit on my account from previous month. their customer service reps insist i have been watching dstv for 4 days without ...
I had an accident a week ago. I submitted my claim with a consultant named Willie, on behalf of Dial Direct. Initially I thought my car was fine to drive, but when I took it to the Assessment Center they advised me not to drive it. I parked it and called Willie to give him an update. He told me ...
A few weeks back there was a burglary at my place. I called dial direct and within two days the claim consultant by the name of Chone assisted me. People around told me that the process would take more that a month so I was already planning on replacing some of them. To my surprise in less than 10 ...