In November 2013 upgraded my MTN phone for a Blackberry 9790 and requested that the phone be insured. Within a week of receiving the phone the screen became faulty and was blank, I was told to take it back to the store as it was still under warranty. The store informed me that the 9790 is no longer ...
I applied for short term household, car and building insurance via the 1st for Women Website. Mr. Damoense phoned me within an hour of my request. He was extremely helpful and friendly. My quote / schedule was finalised in 1 telephone call for 2 policies - 2 different addresses. I wish more people ...
I have a complaint with a contract I took last year for data with mtn. I received a statement that I owe R5061.79 which I dispute. To my knowledge I am on a contract that I get 500mb for R49 every month when that is done is doesn't allow me to access the internet until I top up. Since I took the ...
Today I get a call from a call center agent - she was calling regarding my outstanding amount on my Woolworths account. I tried to explained to her that I have been sequestrated and she needs to call my Attorney and or Trustee. However she would not listen, she kept asking me to pay this ...
I make payment for two dstv accounts which I pay for without fail every month on the 25th, although my payment is due on the 26th. My one account was disconnected on the 28th. I contacted the call center for assistance and they confirmed payment was received on the 25th however it cleared in their ...
There was a problem with Afrihost's DNS service which resulted in our website being off-line for /- 18 hours. The issue was escalated to Warren, the support manager. The problem was resolved, but no exact reason given for the service failure. We require this feedback for internal risk management ...