I had a simple query. I emailed thulani and as usual... he sorted it out without a doubt. I didn't have to send another email him again to check up on the query! He gave me a call to explain what's happening and forwarded the necessary details. Well done and thank u to thulani mkhwane :) I ...
I HAVE SENT THROUGH TWO COMPLAINS PRIOR TO THIS ONE. EVERYONE AT DAMELIN PROMISES TO RESOLVE MY MATTER BUT KEEPS PASSING THE BUCK AND MAKING EXCUSES THAT SOMEONE WAS OFF SICK AND DELAYING MY MATTER. 3 YEARS AGO I SIGNED UP FOR A DIPLOMA COURSE WHICH I COULD EVEN START AS THEY DID NOT SEND ME STUDY ...
I have the displeasure in once again reporting the poor service of Vodacom and its employees. I reported a week ago that i have been incorrectly listed and i have been trying to get this matter sorted and they have been ridiculous with their requests. I have been asked to fly from Johannesburg to ...
I will be so glad when I pay this off... so your Call Centre can stop harassing me. I don't know if they think it is funny to phone someone at 07h10 in the morning and thereafter sending 3-6 consecutive sms' in a row regarding a payment... I certainly do not find this funny... I understand and ...
I'd always give people credit where credit is due. Had the opportunity to liaise with a representative of Dial Direct. A guy by the name of Claudio. He knows his product well and the needs of the customer. very well spoken and proficient making one understand the product that we planning on taking ...
On 25 June, after an exhausting trip from Germany on SA 261, I needed to re-check baggage at the re-checkin counter, en-route to Durban. Having travelled as a business class passenger, one expects the highest standard of service. The premium checkin counter was empty at 07h30.I went to the next ...