I requested a 3 month reprieve on my bond payment just over 5 weeks ago and was told it would take 3 weeks to process. I have since phoned on numerous occasions and keep getting told that it is in the process and there is a backlog etc, etc. Today when I phoned I got told that somebody apparently ...
I have moved my accounts from Nedbank from previous bad experiences I had with them. This then just reminded me that I need to also move out all my homeloans, including those of my wife. I applied for a re-advance on my existing home loan with Nedbank. I have been paying much more than the minimum ...
I have been struggling for 3, 5 months now with the Standard Bank Homeloans department in getting assistance on the progress payments. The have absolutely no interest in helping the client and places the client under immense financial risk. I have been sending emails, working through my private ...
I currently have two homeloans with FNB, FNB cliam that their Platinum clients recieve personalised interest rates yet other banks have offered me below prime on my bonds. I just applied for a rate review and i was given 9.1 yet my other property is 8.5? I would like to know what the difference is ...
I needed to change my premium amount on my homeloan, like I have many times in the past. When I called the Call Centre agent advised that I need to do this in writing and that the procedures changed. Later I wanted to write the letter and could not find my account number, but when I called in to ...
I am due back a credit on my old home loan- the amount has since been paid into somebody else's account and i have now waited 3 weeks for feedback as to when i am getting the money. nothing but excuses and arguments about how tis being escalated. Fabian the supervisor hasnt once gotten back to me, ...