My Wife's phone died on the weekend and we decided to look at new phones and wait for my contract to come to full expiry. We were served by Thobs and he was very patient and explained the new products offered by MTN. I ask a lot of questions and scenarios - he made me feel welcome and helped me ...
Dischem used to have a system where customers were reminded by phone when their Chronic medication was due; a system stopped a few months ago without notice. Now, trying to phone in has become a most frustrating task as the dispensary does not answer the phone. Often the switchboard also takes ages ...
Purchased a USN nutritional supplement which had a listed shelf price of R360. Was charged R450 at the till when the item was scanned. Fortunately I checked my till slip on the way out. When I asked to speak to the store manager, Mr Puttergill I was told he was not in. This type of error occurs far ...
I went to Hemingways Telkom mobile store to get information about their unlimited plan cellphone contract. I was warmly welcomed by Pholela who was very pleasant, welcoming and most importantly well vested on the product. I was imbued by her zest and zeal and I ended up signing the contract. I was ...
On Saturday 17/08 I finally found an item I had been searching for, for ages, however not in my size. Requested teller to source my size for me, and after a bit of an attitude, he finally confirmed that there were none available locally, but could order from Head Office. Afterwards, Only to find ...
When our Breville blender failed, I lodged a query on their website but followed this with a visit to the local store. Sandra who assisted me requested that I provide her with the model number. An email with pictures of the faulty part and model number were sent to her on 22 July 2013. When four ...