I am really dissapointed with the service. I got dstv installed at home, a week after installation, we could not hear sound coming out of the tv. We did everything, even the steps we told to do on the phone. But now I am told we have to pay a fee for someone to go and check it out. Clearly this ...
I sms'ed Outsurance as I was taken by the tv add that I could pay less for my car insurance. They couldn't beat my insurance price and when I asked the consultant whether I would get R400 as per their tv add, he laughed and didn't respond. Up to this day no one has contacted me to make an ...
I phoned phonesure office on Friday 31st January 2013 and advise that I am still seeing a deduction of R57-00 for a policy, on my bank account for a phone contract that actually expired in March 2012). I was told by the Phonesure lady that yes, they see the contract is not active anymore and does ...
I paid my ABSA/Barckley Credit Card fininshed and the account was closed in March 2012. I phone ABSA and Norton Lambrianos Many times to sned me a paid up letter but with no response. The customer service was not helpfull at all. Some of the consultants was actually very unfriendly and just passed ...
GOODDAY, I CALLED IN THE BEGINNING OF JAN 2013 TO CANCELL VITALITY THE LADY SAID I CANNOT CANCEL BY PHONING IN SOMEONE FROM THIS COMPANY WILL PHONE ME WITHIN 2-3 WORKING DAYS, I WAITED 2 WEEKS AND CALLED AGAIN ONLY TO GET THE SAME STORY, WELL NEEDLESS TO SAY I HAVE NOT HAD A CALL FROM ANYONE TO ...
1. No walk in stores, well if there are any they never answer the phones 2. Call center is no effective - hold times any thing between 20 to 30 mins 3. If you need to change o damaged device you need to go to midrand head office 4. No managers in the call center (I requested to speak to one and ...