On the 22 October 2013, I woke up to find a message on my phone saying I had requested a sim swap. My phone was no longer working because of the swapped sim card. I immediately called Vodacom customer centre using my wife's phone. The time was 5a.m. After holding the line for almost 30 minutes, I ...
I cannot make calls from my new phone as I reached my credit limit of R2500 which I did not set with this phone. I called for help and sorry to hear there is nothing to be done. I do not ever have R2500 for a cellphone bill. Aparently I used psd calls and therefor I do not have usage on my phone. ...
Earlier in the month I requested to get details on reducing my cover or cancelling depending on the options available. I requested that this be done via email only so I have a proper record of events. I'm still waiting for this to be done. What is it going to take to get the information I need to ...
I signed up for a wifi device with Afrihost, and upon delivery was told that they were only delivering a sim to me and not the wifi dongle which the sim needs to be inserted into I had to cancel the order, after they had invoiced & deducted R145 out of my bank I placed another order this time ...
I have sent numerous emails to the customer service, via their website and even went as far as replying to their newsletters and no one has contacted me. I have moved to my own medical aid and would like to know if my monthly debit order amount will come down to the amount advertised. ...
I complained on HelloPeter about a wrong device. Not LTE as specified. Go a call back from Autopage (Jason Stols) and never again. It is absolute pathetic service. I phoned back, sent Emails, but why AutoPage pay Jason Stols a salary is beyond me! He is never in the office, never answers he phone ...