I applied for a loan on the 29th Nov & i was only advised today 5Dec13 that my loan application was rejected as they were unable to confirm employment. This is after i phoned countless times as I was not getting feedback. I was advised on Monday when I phoned customer service that i had given ...
My Excess has increased, he was updating me of the reasons and adviced on outcomes of multiple of claims ...
Trying to surrender a paid-up endowment policy. When I initially emailed the documentation to them I got no feedback. Follow-up email to consultant (Lindelwa) was returned as undeliverable. Was eventually told to email everything to their 'info' email address, this was done on 18/11/20136. Again no ...
I am such a loyal customer of Samsung I really do love the brand. A few weeks ago I received an email from someone who was using the Samsung name to commit. Because of my love for the brand I contacted Samsung informing them about this but there has been very little interest from them. Its sad I ...
So finally my AMEX Member Rewards vouchers arrived today but R2000 in Hirschs vouchers are missing from the scruffy handwritten envelope in an equally filthy the Dawn WIng courier sleeve. It amazes me that AMEX can expose its members to this low level of service. ...
Don't ask me to enter my ID number or Account Number in the telephonic system, just to ask for it again. Don't make me have to deal with a separate department to cancel decoder insurance. DO offer the ability for me to choose what channels I want. DO send your staff on training to understand that ...