I posted the following 2 weeks ago: https:///telkom/complaints/incompetent-1034268 I received a response stating I would get feedback. Last week I emailed the HP address listed in their response, still requesting feedback! nothing!! This is regarding an issue that started last yr... and you guys ...
Things happen and thats life, how you deal with it shows how you value your customers. Take the SEACOM issue, yes no one can predict or prevent this happening. But why did you not send out a short email explaining to you customers what happened and the path forward. Your techncal support phone line ...
The following complaint was sent to Vodacom on 11 March and then again on 19 March - no response has been received as yet "I am based in either Melkbosstrand (near Cape Town) or Cape Town city centre and have a complaint that I can never have a proper Skype call (never mind a video call) as ...
I had previously complained about my account being debited with all fees and smart deal billings on the 25th of every month instead of the first (When I get paid). I was contacted by FNB and the consultant was extremely helpful. Today is the 25th and and my fees on my Credit Card were deducted on ...
I have an existing nedbank voyager credit card. I lost my Voyager pin and requested for it as i would like to see how and with what i can redeem my voyager miles expiring end of march. This request came along since June 2012 and has never been resolved since then. The latest request was in Feb this ...
I'VE GOT TWO LOANS AND A CREDIT CARD WITH AFRICAN BANK WHICH I TOOK THEM SOME YEARS AGO I THEN HAD A FINANCIAL PROBLEM AND COULDN'T CONTINUE PAYING THEM BACK AS I AGREED TO WITH THEM. EVENTUALLY I DECIDED TO START PAYING THEM AGAIN, I MADE PAYMENT ARRANGEMENTS WITH THEM AS THE BALANCES WERE ALREADY ...