And once again the prize for most useless customer service goes to... VODACOM!! Firstly, I've just realised that I'm still being billed for Blackberry BIS which I deactivated almost a year ago. I was told the service was deactivated when I upgraded my account and switched to Samsung... This was ...
Since I put an a claim on my mobile I haven't received good service at all. I have received a wrong loan phone & I have been trying to call 0831236084 but no respond. The phone that has been delivered to me it's not the one that I was expecting, I received an old model phone (GT-S5233A) instead ...
If only someone could answer the phone, they could have aided us in completing online registration (system does not accept the correct id number, so it appears to be an error on their side) and making use of our points before it expired - but no answer, no assistance, and we are left struggling and ...
Hi second week of december had my new telkom line installed, the service was great by the installer, however at the end of the installation we discovered that the line was noisy and had no dial tone, Installer had said he will comeback and sort that out, it is now the 07 of January almost a month ...
I have been driving around with a broken window for 3 weeks as a result of 'allegedly no stock' so i investigated and told to go a place on Saturday but that was not correct either. I eventually found the window myself but i still can not process it because no-one is returning my call. There has ...
I've taken out a new contract in October 2013 on a Smart S package. On taking the the contract i was promised by the sales rep that I will receive 1 Gig of data (Free) every month. For the 1st month i was Invoiced over R 2000 for data usage. When i called Vodacom to query this they stated that i ...