Logged on to internet banking this morning, to find all my accounts registered as "UNAVAILABLE". On calling the call centre, I was told that I had changed address and not completed FICA details. I have not moved, and have had no warning as to being required to re-FICA. I completed FICA ...
I'm actually quite sad as I'm writing this report, as I was really looking forward to wearing the much needed clothes I wanted to purchase. I've had so many problems with my account over the years, I think this is the straw that broke the camel's back. It all started with the FICA you guys ...
I am a client of African Bank and I had relieved my credit card by not using it for time. However, on Tuesday 23 April 2013, I went to a Branch in Wonderpark Shopping Center to have a new card issued as I wanted to use it. I was asked to submit a proof of residence and a copy of ID which I did. My ...
My account has apparently been frozen by FICA with no warning, no reason, and now no reply and no remedy. In fact I have been put on hold for over 26mins!! and spent a whole hour on the phone to the bank. I must point out that I have complied with every single FICA requirement and there is no ...