Since I switched from the red bank and the green one, I have fallen in love with sky blue (FNB). You have always gone the extra mile, and even when there were problems, they were solved timorously and with great efficiency. Two of my staff had claims - one had her card cloned and her money was ...
I have requested MANY times for a confirmation of contribution - nothing. I keep emailing and only get auto response. I had half a request honoured 8 days after request. The premiums are paid on a monthly basis yet rather than sending a mail to advise of the December adjustment - the call centre ...
I purchased two groupon vouchers on 10 and 11 January 2013 for a manicure and pedicure from Queen mac in Umhlanga roacks. When I tried to contact the merchant, I discovered that land line number did not exist and the cell phone number was not answered, I left messages on voicemail, non were ...
What I fail to understand is why has it taken so long for Medshield to pay out a claim that was submitted on 4 March - still not paid out. One agent tells me it take a max of 7 days and another 30 days? It is an absolute nightmare to deal with Medshield on any level. Very poor service ...
On 2332013 I called DSTV call centre requesting a refund on my account. Faith Malaza confirmed on a voice recorded call I would be refunded 787.72 within 7 working days. Today is 0542013 & R300 worth of calls later still no refund. I have called through on numerous occassions requesting ...
I had an alarm system installed in the business premises during the course of 2012, however the business failed, hence I had not occupied the premises, and had to give it up. I am not in use of the alarm system. I have requested to the contract cancelled and have not received feedback to date. I ...