I upgraded my contract to an MTN anytime 500 on the 20 April 2013 and took the Blackberry Z10 handset. Within the 7 day period, my phone was faulty so I took it back and they issued me with a new Z10 handset. Its been less than two months that i own my second handset and its faulty again, I then ...
Due to me having a third party to receive my delivery i was informed that i will be notified before delivery in order to arrange for someone to be available. I was told to provide the name of the person who will be receiving the delivery and they must produce their ID and a copy of my ID as well as ...
Yesterday I tried to use my LifeStart Debit Card at a store, only to have it be declined 3 times. I then received an SMS from FNB saying "Tranx declined due to CVV failure. 3 digit security number incorrect or missing in Tranx detail. Contact 0860 11 22 44 for assistance". First of all ...
I applied to move my Telkom line from the old place to the new place. The technician phoned me, and said he will not even come out to look as there are no lines. After the call centre made the appointment to come and install the line. The next day when I went to the Telkom branch, the lady ...
The customer service we are receiving from you guys is going from bad to worse. Its the second time i have to call to suspend my service as i travel often between jhb and kwazulu natal, the call centre agent assures me that its done but as soon as i get back the service is still active. I call and ...
Hi A policy I have taken has matured on the 1 July. Several calls were made to the call center inquiring what documents needed to be presented or sent to Liberty in order to have the policy paid out. I have spoken to 4 call center agents and even went to Liberty Life Mt Edgecombe and spoke to ...