How long does it take your business to resolve a query or meet a customers expectations. I don't even want anything more than you to justify your actions. I expect the reason you have not yet resolved the complaint is that you found you didn't have any grounds in the first place. Well done Sir ...
Virgin Mobile decided to black list me, I admit I did owe them money, how ever I had supplied them with other banking details where they were supposed to take money for paying the account. After that I did not hear from them again even though I still had 2 Virgin Sim cards that were active as well ...
I booked a car on 21 April from Europcar via Kulula for 27-28 April. A quote was received on the 21st from Kulula providing a breakdown of costs inclusive of the admin fee etc. Confirmation was received from Europcar on 21 April acknowledging the booking. Car was collected, driven, refuelled and ...
I would like to express my severe dissapointment, bordering on disgust at the constant barrage of phone calls I have received from Truworths debtors department these past few days - all for a meagre outstanding amount of R15.40!! I have received a total of 6phone calls, all in a space of 3days from ...