On the 14th of August 2013 I logged a case with 8ta due to a "Sim not Provisioned" error and no data connectivity. According to them someone authorized cancellation of my contract, effective 1 August 2013, as per their notes which was done via the cancellations team. AS far as I ...
I was previously buying data for my prepaid card that i only use in my 3g modem. now i started to buy promotional data bundle, the price is great, but been unable to check your remaining data balance is very useless. i tried online, via my 3g modem check balance and even called your customer ...
I am on a mtn 350 top up contract and have a blackberry phone. I noticed the last few days that my airtime is just getting depleted... this seemed to be very strange because i never had this problem before. We then realised I dont have any more BIS/Blackberry services, but how can MTN just stop ...
Vodacom, the company that's held a fair monolopy in the celluar industry for many years has got to be the worse "Service Provider" in the country. I logged a call on 11 May querying my 3G bills for Feb and March 2013. The total of these bills was approx. R7000. Not chump change in ...
I have a USB moded that I use to connect to internet. The simcard is always in the modem and I only use in the modem and just for internet. Vodacom subscribed me to something they call Content Servies which is access via cellphone. For this service that I have never requested they are charging me ...
Ever since MTN switched from their MTNloaded to myMTNmail e-mail service, most e-mails I receive on myMTNmail and to which I try to reply are Undelivered, giving an error message : "This message was created automatically by the MTNLoaded Email server. A message that you sent could not be ...