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Found 2 reviews / complaints

Vodacom
Bad Customer Servicie

Well i am in a contract with Vodacom, a step up contract i get allocation of airtime every 1st day of the month, what happened this month i did not receive my airtime and i called to the call center on Thursday the 2/01/2014 and was told matter is escalated and will be contacted within 24 - 48 ...

Vodacom
Mis-informed

I signed for contract with Vodacom in October 2013, and was told that my 1st deduction will be on the 20/11/2013 and 24 to 48 hours when i called to active my line was told i had an amount due to pay in that frame, which i told the agent was speaking with that i was not aware and i explained, so ...