ON THE 13TH OF SEPTEMBER I LODGED I COMPLAINT WITH 8TA MORE THAN A WEEK HAS PASSED AND NO ONE HAS FOLLOWED UP SINCE THEN AS YOU ARE AWARE ALREADY I HAVE PUT A STOP ORDER AT THE BANK AS I AM NOT LEGALLY BOUND TO 8TA BY ANY CONTRACT AS CONTRACT HAS EXPIRED. SEVERAL 8TA EMPLOYEES HAVE CONFIRMED THIS ...
I have sent a subscriber cancellation form on 7/5/2013 to MTN. To date I have received no acknowledgement of receipt of any kind. I have tried on numerous occasions to call 0831808. This number cuts off every time when you are informed to hold on for the operator. Is this the way MTN makes sure ...
On the 16 of May I did a contract renewal with Vodacom and it was delivered on 20 May 2013 unfortunately a wrong fone was delivered. I immediately notified them so they can do re-delivery on the correct fone. A week past with no collection, I called them again and and they told me a pick up number ...
End of March I called to make sure that my contract will be cancelled after the 24 months were over. The call center agents refused to cancel the contract. Only after writing on hellopeter did I get a response. I would have been charged 2 months extra on an upgraded contract! I sorted the dates and ...
On Saturday 11 May 2013 I phoned the cancellation call center to get the info needed to cancel my current contract. I was sent a quote for such cancellation. I was told once the payment has been done and proof sent through it will take 24 hours till contract is canceled. On Monday morning 13 May ...
I was trying to get through to someone at the cancellation department from 9am this morning, on the 4th call (13:55) my call was finally answered. I wanted to find out if my 1 contract was cancelled, a lady phoned me from vodacom and asked if I wanted to renew my contract with Vodacom, I said no, ...