On the 30/08/13 I went to your branch and placed an enquiry that the atm did not take out the money and the transaction went through. I was given a ref. 5482 0344, and was told the matter would be resolved within 15 days. 15 days passed by and i didn't get any feed back. On the 20/09/13 i called to ...
This is on behalf of my mother. She loaded airtime via EFT meant for her Vodacom self top-up account and accidentally made the wrong selection of service provider. I attempted to get in touch with Telkom and could only reach them via their facebook page. Here the communication and response i ...
Still waiting for letter you promised 2 months ago. Still waiting for feedback as to when I will get my 6 months airtime that I am paying for after porting away from you and being charged 6 months cancellation fee. Still waiting for appology, still waiting, and waiting, and waiting, and waiting, ...
I APPLIED FOR FUNERAL COVER FOR MY GRAND-MOTHER IN-LAW, OF WHICH ON APPLICATION HAD HER ID NUMBER & ALL HER DETAILS. IT WAS ACTUALLY CROSS SELLING OF THE SALES LADY AS I WAS OPENING AN ACCOUNT. I TOLD HER THAT I HAD COVER FOR EVERY ONE IN THE FAMILY EXCEPT FOR HER AS MANY INSURANCES WON'T COVER ...
MY HUSBAND HAVE A LOAN WITH FNB. HE RECEIVED A LETTER IN JUNE SAYING HIS EMPLOYER IS STRUGGLING. NOVEMBER HE WAS ACTUALLY RETRENCHED. NOW FNB REFUSE TO COVER THE LOAN AMOUNT SAYING HE ALREADY KNEW IN JUNE!!! WHAT??? MANY COMPANIES GOES THROUGH ROUGH PATCHES AND PULL THROUGH! FNB ONLY SEE THE JUNE ...
Again I am logging the same complaint as what I did on the 24.04.13. I am once again charged for MYMEG 500 which was meant to be deactivated. when I called the call centre to ask why I was charged they advised me that my MYMEG 500 was still active and that it was never deactivated. Please advise me ...