I phoned 8-ta's call centre to correct my account. They have been billing me for for a previous contract that ended in May of 2013 (2x blackberry's). I upgraded to the Samsung S4 in June 2013 and sent an email to cancel the second cell number on my account. They have not stopped the second cell ...
Mid-November I received a text saying that my regular loan repayment debit order would be done on the 13/12/2013. This is a week prior to when I normally have the direct debit done. I contacted the call centre and explained due to financial restraints I would not be able to pay this amount on the ...
ON 16 Aug I logged a complaint re: MTN BAD SERVICE on hellopeter, on 23 Aug, I received a response which I suspect was just to meet the 5 day deadline. I was informed in the report that someone from the affected branch will call me back with feedback or action plan. That has not been done to date. ...
On the 17th of August, I attempted to withdraw R500 from a Standard Bank ATM. Everything seemed fine, i punched my pin, selected account & amount etc..i waited around 2-3min while i could hear the machine running, nothing came out and my card was retained. However i got a slip showing the R500 ...
After sending a secure E-mail on their website asking for my policy to be cancelled the company still took premiums from my account for a further two months, only after I stopped the direct debit at the bank did I get a response. The response was to inform me that my policy was to be suspended then ...
I would like to congratulate absa on their quick and efficient response on my complaint. ...