List of events 16-08-2013: 08h55: Phoned in: Placed order for delivery 09h55: Phoned in: "Your order is en-route and should be there shortly" 10h10: Phoned in: Placed on hold, phone put down. 10h15: Phoned in: Manager: "Let me phone the driver and get back to you" 10h18: Manager ...
I have been trying to get through to Wimpy Cilli Lane for almost an hour! The phone line is constantly engaged! When I eventually got hold of them they informed me that they were busy and that we could wait up to 45 minutes for our delivery. I then instructed them that I would rather come to pick ...
Here I am on a Friday thinking I am going to order some pizza for lunch. I make the call to the chilli lane store at 11:33 am and place me delivery order. At 12:31 I called to store to ask where my order is only to be told to just wait a bit. Now its already just about an hour. Surprise surprise ...
I contacted the Virgin Active Call Centre on the 22nd to request that my membership be cancelled. The call center agent assured me I did not have to produce anything in writing and she would cancel membership, she assured me my account would be debited with an amount of R300 odd something rands ...
Dear Wimpy Head Office We would like to thank Wimpy for their speedy response. I had a meeting with Peter (Owner of Wimpy in Chilli lane) yesterday who personally came to render his apology on behalf of Wimpy. We were very impressed with the personal touch shown by Peter yesterday. And it will be a ...
Yesterday evening at around 6pm, pretty much the entire population of Sunninghill must have been in the Chilli Lane Woolworths - queues were completely around the shop! I'd like to commend all staff on the professional way the situation was handled. Every till point was open (not generally the case ...