We had electric fencing installed by Rudi about 1 month ago. It took several phone calls to get the job started, he initially told us that it will take 3 days to install everything and 2 weeks later we still had a struggle to get it up. After everything being installed it did not work propperly. He ...
I converted my mweb package from 3g mobile to adsl. In doing so I needed to purchase a wireless router from mweb, which I did (Billion N73X router - R650). After one month, the router packed up completely as confirmed through mweb technical. I went to exchange and was told to hand in the router for ...
My last statement with Edgar's was a balance of R4218.63 On Sunday i made a purchase for R785. My new balance is R5790.36. I called Edgar's approximately 20 times, I have call recordings of every call made to them, they kept putting me through to different departments, I had to explain to each ...
I called in to request for a change on my debit order date to be moved to the first. Having explained to Miguel my request and how the procedures doesn't allow everything to be moved to the first due to the pro rata policy, Miguel went on an extra mile in ensuring that I got the best service by ...
Took my cellphone to centurion branch on the 13th July 2013 for repairs. Called Technical support on the 19th July and they confirmed phone was fixed and already dispatched back to MTN centurion on the 17th. I called again on the 2 July 2013 and the same info was confirmed. did not received any ...
My data contract for 24 months was R149 per month for 2 GIGS. The contract expired. I went instore to inquire and the lady said all that will happen is that the contract will now be renewed on a month to month basis which I was happy with. The problem was and what I was not informed of by her or ...