I requested a replacement debit card because the one I had had no function to allow for cash withdrawals at supermarkets, due to a system error on it. two cards were issued, one to Rosebank Branch where my account is and another to Northgate branch where I made the request. I was charged R100 ...
I applied for a card upgrade from FNB and credit limit increase and i got an email response informing that my upgrade was successful and that my new card would be delivered in a few day and i should have my ID and ID copy ready when the card was delivered to me. i phone a few days later to inquire ...
I would like to thank Gugu for assisting me with my query today. Although this was not part of her job function she still went the extra mile to provide service. FYI- the reversal requested has been done. Please thank your team leader Bonita Hoffman for authorising reversal. Thank you Gugu for ...