On the 20th November I receive an sms offering me an increase on my card limit. I reply via sms as requested. 2 weeks later I have had no response. I make the mistake of calling in and talking to an inbound agent who tells me she cannot help me, puts me on hold for 15 minutes and then tells me ...
Just a warning to all consumers; Please ensure that you get a FULL break down of the payment structure/charges for the Discovery Credit Card Otherwise, you will be in for a HUGE surprise when you recieve your first statement ...
I have actually experienced three problems with my card application. First the call centre asked for documents over and over. This extended the process unnecessary. Then they hired the worst courier service ever to deliver the cards. As the call was recorded, it would be easy to listen to the ...
About 2 months ago I received a call from a sales agent offering me a discovery card, and we concluded the application which was later approved and then suddenly declined. I inquired relentlessly but was sent from pillar to post until i submitted another application. It was upon submitting this ...
Here is a brief summary of events explaining my frustration with your card division - I cancel my previous Discovery card because I don't use it and they charge ridiculous card fees - My life insurance premium goes up R300 because I don't have a card - Okay so I apply for a card seeing that I'm ...