I have been receiving very poor service from the client service and claims department. They keep on promising but the claim has not been resolved and it is more than 3 months. We submitted all the required documents twice if not thrice and still this claim is not yet finalised. It is totally ...
Your service is utterly disgusting and your staff are totally useless! You charge me almost R 20.00 for a phone call I never received, but 30 minutes of my time and costs on the telephone to you means nothing? Then you charge me R 17.00 for an e-mail sent to me for attending to my complaint after ...
6 Days and they still investigating my original query... really, does it take so LONG? Hello gerrard, Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may ...
I initiated an online claim for vehicle damage and Telesure handled the claim in an efficient and very professional manner. The claims consultant, Hilgard de Wet handled my case in a very professional and efficient manner with no issues or hassles. Big Kudos to Telesure and Hilgard for making my ...
My vehicle was damaged by a Digistics truck on 14 October 2013. Santam who insures Digistics refuse to replace the alumnium bonnet and bumper of my 2011 Volvo V60 and is only willing to pay for repairing by filling. They offered me R9, 015.00 and the quote from the Volvo repairer was R29, 824.79. ...
Every time I try to purchase data the following message is displayed: "An error occurred while trying to process your request. We apologize for the inconvenience. (undefined)" I have been having this problem for weeks now, The reason I complain on Hello Peter is because your website makes ...