Vodacom
No response to Out Of Box Failure for 4 weeks
On 11 March 2013 I called Vodacom Direct to upgrade my contract. I received my new handset on 12 March 2013 via courier. I found the sim card slot mechanism to be faulty and reported this to Vodacom on 15 March 2013. I was told that my handset (Samsung Galaxy Note 2) would be collected and a new ...