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City: Cape Town
Found 16610 reviews / complaints
Page 1975

Virgin Active South Africa
No Response

I am disappointed by the service I got from this collections agent, I sent an email and she didn't respond, I don't care if the request I sent to her, has nothing to do with her role but you refer a client (even if its a owing client) to the relevant department. what happened to client service? Or ...

Outsurance
NO FEEDBACK!!

My claim was placed on the 16.02.2013, i was initially told that it would take 6-8 weeks for the entire process to be completed, it is now 3 months later!!! I keep calling Outsurance and they keep giving me poor excuses that the claim was not submitted as yet due to the claim handler getting a ...

Virgin Insurance
Repudiated claim

I accidentally damaged my R3500 laptop. I lodged a claim because my policy states that own damage or loss to portable items up to R3900 is covered with a payment of R550 excess. The agent placed the claim under content cover with an R850 excess payable if claim successful. They repudiated the ...