I had a accident on 30 January 2013, I put a claim in. After long wait for them to give me the go ahead they advice me that my instalement will go up. I had 30 Days as of the 12 Feb 2013 for my instalement my premium goes off on the 20th of everyone month. The 20th of Feb 2013 my new instalement ...
I am 33 weeks pregnant and decided to call Bonitas Boncap call centre which is administered by medscheme this year to make sure that the e-mail i got from primecure which administered bonitas boncap last year was correct. The email stated that i would get 2 extra consultations in this pregnancy ...
I cannot access my voicemail. After scouring an automated voice menu for a direct number regarding malfunctioning voicemail, I was finally put through to a call center agent, to whom I explained the issue. Her immediate response was to ask me a torrent of personal questions. I asked why they would ...
I had a deduction on my salary from SARS in November 2012 for admin penalties. when phoning the call centre i was told that the deduction should not have been done, and that they will refund me in 30 working days. (they did not refund) Long story short another deduction was done at the end of ...
I placed an order for a bed in November 2012 which was delivered towards end of November and was not ensambled due to renovations at my house, about 4 days after delivery I phoned the guys that delivered as they asked me to do so when I'm ready and they promised to come but never pitched, after ...
I would just like to say, great work on the Efficient service to Brenda. I requested a Medical Aid Tax Form and she handled the query very efficiently and was friendly. I Apologize for not participating in the customer service survey as I was in a hurry but I hope this will suffice, Many Thanks ...