This morning I was at the Cape Town Airport in the que for drop off (supposed to be the fast line, as previously it was named the FAST DROP OFF - now they've taken away the word fast. There were a total of only 8 passengers in the que. The problem is, there was not enough counters open to allow a ...
I went to check in at 5pm and was only attended to at 17:08 at which stage I was told by a rather unhelpful gentleman by the name of Yusuf Jonathan that tge gates were closed and he just could not help and instead continued with a conversation with his colleague laughing a good time. I even asked ...
Last night I received a very rude, verbally abusive fone call from Mr Obedience in regards to my rental vehicle, he was swearing at me telling me to shut up and he called me after I smsed him so he can talk and I must listen to him. I don't think any customer deserves to be sworn at, threatened and ...
Mango cancelled our early flight on Sunday via sms at 20h45 the night before. i called the call centre who said we should come in at same time and would be put on another flight at same time. once there at the crack of dawn told there were no more flights. If they had said no flights would have ...
Hi I would like to take this opportunity to compliment spur on excellent service. My Family and I had breakfast Saturday morning. Our Waitress was friendly, warm and made everyone happy at the table especially my little one. The Food was good and enviroment very pleasant. Thank you very much. ...
I got issued with a rental car after 10pm on the 21st August. The personnel at reception said I must do my own assessment in the morning. Now trusting that the service provider isnt dodgy, their reputation and assumed they do thorough assessment on car being issued and received, I gave them the ...