New POLO GTI 4000km and gearbox faulty - stuck at home for the entire day and now they call me 4pm to say vehicle must sleep over. Really this is beyond poor service. 1. they don't even offer a loan car 2. Lady phones me to say what is happing with my vehicle - but no clarity 3. the workshop ...
I took my car in for a routine service. On booking my car in there was no staff available to assist with the booking. During the day i received a call and a sms saying that my car was in good hands and would be taken care of. Driving into the service centre of the dealership to collect my car in ...
After numerous follow ups with VW, the below email was sent to Mr Haf 28/04/2013 to which no response was received. I advised Karen Lodewyk on 12042013 that there was a on my car, not experienced before the service. She told me that a courtesy vehicle was not available that day, but promised to ...
MY VW NEEDED A COOLING SYSTEM REPLACED. I TOOK IT IN ON 28 MARCH, ADVISOR SAID WLD LOOK INTO TO SEE WHETHER REPAIRS WLD B COVERED UNDER WARRANTY? ONLY FEEDBACK RECVD THAT DAY, WAS THAT CAR I HAD 2 WINDSCREEN CHIPS? WEEKEND PAST. I SOURCED MY WARRANTY (NOTE: MY BOOK WAS NOT PUT BACK IN MY CAR AFTER ...
I am in process of buying a new Golf 7. I work around an hour and a half away from Cape Town. i called Cape City Volswagen in search of a new car, after talking to the sales guy and him telling me that he has the car that i want there infront of him, i decided to drive all the way to them the next ...