I have been into the Canal Walk Repair Centre store about 16 times in the last 2 months trying to get my Blackberry Q10 fixed. It is now with a "Senior Technician" since the 11 December 2013. I have left numerous messages for managers Tracey or Steven to call me back but they never do, ...
On 16 June 2013, I took a phone in for repairs to Mtn Canal Walk. The fault was a minor one and was promised a phone call the following Wednesday with a quote. No one contacted me and I contacted the Repair Centre at the end of that week. A phone number which was completely unknown to all my family ...
? spoke to James (consultant) on the 06-05-2013 he assured me that after my sim swop was successful he would then process my documentation for the contract on the same number i have paid for the contract on the 06-05-2013 which was R105 and left the store with a handset with the knowledge that by ...
On Saturday I took my phone in for repairs and they said they would call to advise what the problem is, the phone is still under warranty. On Monday I called to find out what the progress on the phone is, they advise that they detected water damage and that it needed to be sent to JNB for repairs. ...
Went in to above mentioned store about 3 weeks ago, as I am due for an upgrade. Served by Clayton, and let me tell you, I walked out of there feeling special. He is an excellent salesman and he really took the time to actually HELP me with my upgrade. So thank you Clayton for that. Now for the ...