I called the outsurance call centre to cancel my out and about insurance that I had on my laptop as I did not need it anymore. Firstly I was transferred to a 2nd consultant without being told, I was just asked to hold the line. The 2nd consultant then badgered me over the phone as to why I was ...
I am so disgusted!!! I took out a cell phone contract with cell c but VIA FNB i now have a problem with my phone and called into cell c in order to arrange for repairs. To my dismay the call centre staff tells me that my phone has not got a warranty and is not covered!!! I was never informed of ...
My line was suspended by telkom on the basis that it was in arrears. When i checked my statement it shows that there was no debit sent during on the 25 March 2013 by telkom as agreed, but instead on the 29 March. The last time i used the number was around February when i signed up for the contract ...
I requested a settlement amount and settled my account on Monday. I sent proof of payment to RCS on the email address stipulated. My account was in credit. My instalment still went of today. The Manager is so condescending not once listening to the important fact - and so condescending stating that ...
Hi I got an MTN contract last year for a samsung smartphone, its comes with 150 mg free data per month. I use a lot more than that per month and have to phone every month to order a data bundle else I pay per megabyte which is very expensive! MTN cant/wont add an auto-matic data bundle per month ...
Hi, I have a cell phone contract with FNB, FNB debits every month, now that i have a problem with my ph they sending me to Cell C and cannot help me, I have insurance on the phone and FNB debits that to. No one can help me but rather putting me through from department to department with no answer. ...