I called Multichoice today (7 October) Called the number 011 289 2289 and the IVR said call 011 289 2222 which I then subsequently did because this was the option I was looking for. Upon calling the number, I waited in the queue for 9 minutes and 43 secs and eventually got to Thabo. He then ...
We bought new couches only to learn that after about 3months we could feel the springs, the one headrest isnt working and you cant on them as they arent level. I logged a complaint on the 10th of July 2013. Since then I have spoken to them on numerous ocassions. IT IS NOW 3MONTHS LATER!!! Still ...
Spoke to Multichoice to resolve an account issue. A couple of weeks back they informed me that they made a mistake on their side, so the only outstanding balance was the insurance of about R35. I then phoned 2 weekends back to confirm their banking details, at which the consultant told me that ...
I contacted Discovery on Friday the 4th of October to query the co-payment I had to make on the purchase of a mirena intrauterine system. Part of the shortfall was due to my self payment gap which I expected but (it appears that) I paid an additional 25% because the item was treated as non-generic ...
Hi I was contacted by an Elite Mobile agent and was offered an upgrade as I was due to upgrade my weekender contract... The agent advised me that I will have my same contract and BBM and BIS, I received the handset within 2 days of which I was unable to activate until last week as I needed to get a ...
How long do still have to wait for my refund. I requested this to be done a 2 weeks ago and i'm still waiting. I'm tired of calling your call centre and being sent from pillar to poist!! ...