Hi there, I called your call centre to enquire about getting membership about 3 days ago - haven't had any call as yet regarding this query. Could someone give me a call to discuss your membership options? ...
Last year Discovery in error put a claim for K-Dental of R10 000-00 through our medical aid. The reversal was done, however we received a bill dated 13 December 2012 advising that we owe the amount of R1551.18. I send a e-mail on Tuesday. Yesterday I called the call centre as my e-mail was ignored. ...
Call 0860100333 and press option 1. Hold on for almost 5 minutes and then just get cut off, twice in a row! Pathetic service. I work in the call centre industry and I can tell you right off the bat this is just a badly programmed call flow. Sort your system out!! You can't expect customers to call ...
I am so agry right now with this bank, i so regret taking a loan with them. I really cannot to settle my acc. I'm under debt review which they are aware, they are supposed to getting money from my debt counsellor every month end. They are busy debiting from my acc knowing that they are not supposed ...
In response to their advert regarding paying out R400 if they can't beat your current quote, I sms'd them on the 24th of Jan. They called back and we went through the process and they quoted me - my current quote is substantially lower than theirs. They said that they would mail me a link in order ...
I called the call centre to cancel my policy because I found a better offer. Mary went out of her way to really try to retain me. Her attitude towards me was very great. I appreciated the effort she gave though in the end she could not match what I had been offered ...