The Consultant, Tika Chungu, was professional and was able to sell the insurance cover and explain all my queries. Most importantly he did not rush me into taking the product as the previous assistant did! ...
I just want to take the time to comment and compliment Hisham at Budget Insurance Call Centre or customer Care for his excellent service. I know im a very difficult customer to please but he was cool & calm, and treated me with patience. I have dealt with other insurance call centre agents ...
DEAR SIR/MADAM I RECEIVED A CALL FROM BUDGET WHERE I UPDATED ALL MY DETAILS INCL MY NEW ADDRESS. I WAS TOLD BY THE CONSULTANT THAT MY PREMIUM WILL BE HIGHER AS I LIVE IN A HIGH RISK AREA. AS FAR AS I AM CONCERNED ALL AREAS ARE HIGH RISK MY VEHICLE IS STILL PARKED BEHIND LOCKED GATES. THIS MATTER ...
This was the best ever call at a call centre, from the begining of my call to the end of the call, it was clear, and precise. This was for the first time ever that a call centre agent was so fluent in his product very assisting in any question asked explained all those nitty girtty Insurance ...
I guess it can't get any worse than this, my car was released yesterday (23 Jan 2013) -after more than 2 month. To my surprise, I was asked to sign a release form before testing the car (which I did). When I started the car, I noticed ABS, EPC and Airbag errors on the dashboard - I asked the ...