Feedback is probably one of the most important actions when it comes to service delivery. After being ignored flat by Jaguar South Africa when I asked information about a Jaguar I wanted to purchase, I e-mailed Bryanston Jaguar where the car was serviced and enquired if they may be of assistance - ...
Our business runs off VOIP which runs off the ADSL line we rent from Telkom. I callled about a problem with the line, which the fault report call centre agent picked up, advised it was a problem and confirmed there would be no call out fee. I have called at least twice a day, every day, and still ...
I cracked the screen on my S3. I was told to expect a 4 week turnaround time after taking my phone in to autopage on 04 January. They told me they would send the phone to Samsung for repairs. I only got a quote for repairs on 28 Jan, which I accepted. After emailing and phoning repeatedly, nobody ...
My Husband is HIGHLY allergic to wheat and Gluten and they are FULLY aware of this at Fruits & Roots they claim to be a health shop yet they sell products to people who they know cannot have them and not warn them. My Husband has been buying their "Soya Bread" shich is supposed to be ...
My car has been at Hyundai Bryanston for two weeks now. Previous to this intance, I took it in to get checked for an abnormal noise coming from the engine. They took it in, in January and told me that the car would be ready in 2 to 3 weeks. Unfortunately because of this, I had to travel with public ...
I experienced my 1st misfortune after 13 years of accident free driving. I was hit 3 times from the back by a truck driver who claimed that he did not see me. Everything went downhill when I drove in for an appointment at Easyway. When opening the boot of my car to reveal how it had been affected ...